BONZE

Shipping & returns

Everything about shipping your BONZE piece.

Delivery areas

BONZE ships to the 27 countries of the European Union.

Lead times

Every piece is printed on demand: allow 5 to 10 working days of production before shipping.

[TO BE COMPLETED: indicative transport times per country].

Shipping fees

[TO BE COMPLETED: shipping fees, free or charged, and from which order value].

Tracking

A tracking number is added to your order as soon as it ships.

You receive a confirmation email with the shipping details.

Returns

[TO BE COMPLETED: return policy — return address, timeframe, required condition of the piece].

[TO BE COMPLETED: refund process].

Faulty piece

If the piece you received is faulty or does not match your order, write to williamaudrain@gmail.com with a photo and a solution will be found case by case.

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